Martha Edwards (she/her)
Lead Service Designer, BC Public Service
Martha is a service designer with 12 years experience working in user-centred design and research roles in all levels of government in Canada, plus the Government Digital Service in the UK. She has spent most of that time working in the tech space on problems like digital identity, cybercrime and Brexit.
Sessions
Inspiring & Interacting
Trust in government goes both ways
Governments operate from a place of mistrust. By default, we treat everyone we serve as if they are trying to defraud us, until they prove to us that they are “safe” by performing certain behaviours. Guilty until proven innocent. See More.
Learning & Doing
Mentor Meetups: Convo codes
We've got questions; you've got answers! In this session, you'll tackle some of digital transformation's toughest challenges at a table of your peers, led by expert mentors. Scan the QR code at your table to get prompts on themes within the subject of the table you're at! See More.