Neil Mispelaar

Fellow

Code for Canada

Neil Mispelaar is a software and UX developer with extensive experience working on internal digital projects for the federal government, including most recently at Statistics Canada. He’s been a regular participant at Random Hacks of Kindness in Ottawa, and is particularly passionate about building digital services that are fully accessible and easy to use for everyone.

Sessions

FWD50 Extras: Practical applications of speculative design in service delivery

17/06/2021 10.00 - 11.30

FWD50 ExtrasOnlineWorkshop

Public sector innovation has fundamentally different goals than private sector innovation, so it needs a different set of tools. The UX design practice of identifying and alleviating user pain points is now common in many service-oriented organizations, including government. But pulling away from pain, while useful in the short-term, is reactive. While public institutions need to react to the problems... read more