As Chief Executive Officer of the Canadian Digital Service (CDS), Aaron leads the Canadian Government’s newest digital team in its ambitious mandate to improve federal service delivery.
Before CDS, Aaron was a Presidential Innovation Fellow under President Barack Obama, and then co-founded and was the second Executive Director of 18F, the United States Government’s in-house digital consultancy. Before his government service, Aaron was co-founder of Daring Software, a practicing litigator, and a program manager at Microsoft. He is a member of the Board of Directors of the OpenGov Foundation.
As Chief Executive Officer of the Canadian Digital Service (CDS), Aaron leads the Canadian Government’s first in-house digital delivery consultancy in its ambitious mandate to improve federal service delivery. Recruited through a global talent search, Aaron is tasked with helping to mainstream new ways of designing and delivering services that reduce the risk of project failure, lower costs, ensure user privacy and system security, and above all, improve people’s lives by putting their needs front and centre.
He is a co-founder and also still serves as Chief Technology Officer of Voter Protection Partners, as well as a member of the OpenGov Foundation’s Board of Directors in the United States.
Aaron joined CDS after most recently serving as the Chief Operating Officer of cBrain North America. Prior to this, Aaron held several roles related to improving the government’s use of technology to improve services to the public. He is a co-founder and served as Director of Delivery and then Executive Director of 18F, the United States Government’s 200-person digital services team, and also served as a Presidential Innovation Fellow under President Barack Obama, focusing on technology procurement. Prior to his time at 18F, Aaron held the roles of Deputy Commissioner and Senior Advisor at the U.S. Government’s Technology Transformation Service (TTS).
Public servants across government are working to improve digital service delivery, but efforts to date have not been enough. We need to put the wind at their backs with concrete, bold actions that help them deliver services that are easy-to-use, fast, inclusive, reliable, safe, and transparent.
At last year’s FWD50, the Canadian Digital Service (CDS) said “challenge accepted” to the...