Lindsay Chan (she/her)
Strategy & Policy Lead, Benefit Delivery Modernization, Service Canada
Lindsay asks questions, connects dots, and builds community. As a former prosecutor, she marries advocacy and strategy to solve complex problems—collaboratively and with heart. Systems-level, human-first design thinking permeates Lindsay’s current work in the playground of digital standards and policy.
Sessions
Learning & Doing
Delivering at the Speed of Trust
Be prepared to confront some pre-internet rules that govern how public servants work during our interactive component–you’ll be tackling a problem in an activity that mirrors what product teams currently need to follow to release a service. See More.