Simon is a product and agile delivery specialist who supports governments and organisations in transforming their services to be intuitive and efficient.
With experience leading the delivery of complex government projects, Simon helps teams simplify and solve challenges, focusing on starting small, delivering value early, and then scaling. His deep expertise in service transformation, organisational design and product management enables him to support teams in developing solutions by focusing on outcomes. As a transformation leader, Simon is also highly skilled in building and coaching multidisciplinary teams. Clients he has supported include the governments of Nova Scotia and British Columbia, as well as the What Works Cities Certification Program for Bloomberg Philanthropies.
Prior to joining Public Digital, Simon was a Lead Product Manager on Universal Credit (UC) - the UK Government’s radical reform of its welfare system. He led multiple product teams and was instrumental in building culture and ways of working to scale teams across multiple locations as the service went from proof of concept to supporting over six million people. Most recently he led the product development of Move to UC, migrating the remaining 2.5 million households claiming legacy benefits and tax credits to UC.