speaker photo

Simon Foot (he/him)

Director, Public Digital

Simon is a product and agile delivery specialist who supports governments and organisations in transforming their services to be intuitive and efficient.

With experience leading the delivery of complex government projects, Simon helps teams simplify and solve challenges, focusing on starting small, delivering value early, and then scaling. His deep expertise in service transformation, organisational design and product management enables him to support teams in developing solutions by focusing on outcomes. As a transformation leader, Simon is also highly skilled in building and coaching multidisciplinary teams. Clients he has supported include the governments of Nova Scotia and British Columbia, as well as the What Works Cities Certification Program for Bloomberg Philanthropies.

Prior to joining Public Digital, Simon was a Lead Product Manager on Universal Credit (UC) - the UK Government’s radical reform of its welfare system. He led multiple product teams and was instrumental in building culture and ways of working to scale teams across multiple locations as the service went from proof of concept to supporting over six million people. Most recently he led the product development of Move to UC, migrating the remaining 2.5 million households claiming legacy benefits and tax credits to UC.

Sessions

Learning & Doing

No user left behind: Why good services are usable by everyone, equally

In this interactive session you will learn that there is no such thing as a ‘normal’ user and why designing digital services for everyone is about much more than accessibility. Discover how the services we deliver often present barriers to the people who need them and explore ways we can remove those barriers so that no user is left behind. See More.
Collaborating

Hive Mind

This interactive session puts our faculty in the hotseat. We crowdsource questions, upvote the best ones, and let the audience answer. Then some of FWD50's speakers riff on those responses as they scroll past across the screen. See More.