Changing the track: Why Are We Still Having the Same Digital Government Conversation?

For ten years, public servants have talked about user-centred services, empowered teams, modern delivery and better technology. Yet digital talent remains underfunded, delivery teams remain constrained, and the same recommendations keep resurfacing. This panel asks the uncomfortable question: What is stopping us from making real progress? And what needs to change inside government - structurally, politically and culturally - to finally break the cycle?