Susan Etlinger is a globally recognized expert in digital strategy, with a focus on artificial intelligence, technology ethics and data. In addition to her work at Altimeter, Susan is a senior fellow at the Centre for International Governance Innovation, an independent, non-partisan think tank based in Canada and a member of the United States Department of State Speaker Program. She works with clients to assess the impact of AI and other advanced technologies on business, and to identify use cases, opportunities, risks and organizational and cultural considerations. She also works with technology vendors to refine product road maps and strategies based on her independent research.
In 2020, Susan was named one of 100 Brilliant Women in AI Ethics by Lighthouse3, a strategic research consultancy focused on AI. Her TED talk, “What Do We Do With All This Big Data?” has been translated into 25 languages and has been viewed more than 1.3 million times. Her research is used in university curricula around the world, and she has been quoted in numerous media outlets including The Wall Street Journal, The Atlantic, The New York Times and BBC. Susan holds a Bachelor of Arts in Rhetoric from the University of California at Berkeley.