Gregory Richards, MBA, Ph.D., FCMC, is currently Vice-Dean of Professional Graduate Programs at the Telfer School of Management, University of Ottawa. Before joining academia, he worked as a management consultant (certified under the auspices of CMC-Canada), a visiting professor at the Western Management Development Centre in Denver, Colorado, and Director of Market Development at Cognos Incorporated. Early in his career, he worked as a public servant at Transport Canada and Consulting and Audit Canada and subsequently as a consultant to several government departments.
At the University of Ottawa, in addition to his administrative roles, he managed the school’s public sector performance management research cluster and the IBM Centre for Business Analytics. He has recently launched the Government Analytics Research Institute with colleagues from Carleton University, the University of Quebec in Outaouais, SAS and the Institute on Governance.
He has published research in the Journal of Public Administration and Research, Information & Management, the International Journal of Productivity and Performance Management, and the Journal of Computer Information Systems. He has also published an edited book on Big Data and Analytics in Government and has delivered several conference presentations on the topic of performance measurement and management in the public sector.
In 2021 the Institute on Governance launched a study in partnership with four Government of Canada departments to examine the role of Departmental Chief Data Officers – a relatively new position within the federal government. Through a series of interviews, surveys, and workshops the study explored how this increasingly critical role has been evolving, and the variety of efforts underway to... read more