FWDThinking Episode 9: Legacy modernization

Farming, not weeding: Changing our mental model of Legacy systems We tend to talk about IT in analogies. Words like API, Microservice, Monolith, and Data Contract aren’t widely understood, so we use familiar examples to help us communicate. Some of these analogies are dangerous, however. One mindset is particularly insidious: Software development as a factory. …

Platforms, not forms

In the last century, tech has been massively democratized. Government services must be more than digital destinations—they need to become a home for their denizens’ ingenuity. We talk a lot about “digital.” But, ironically, digital isn’t binary. It’s a gradual encroachment of technology at the intersection of humans and computers. If public services don’t keep …

Insight into North America’s COVID response

The pandemic has been transformative for government. Not just because of the acceleration that comes with new technology adoption, but because of the cracks it revealed in existing infrastructure. While we didn’t have a specific focus on the consequences of COVID, its shadow loomed over nearly every session. In partnership with the Canada School of …

FWDThinking Episode 5.2: Showing What’s Possible—an extended interview with Minister Murray

Since Canada’s Minister for Digital Government, the Honourable Joyce Murray, was only able to join our regional government episode, we found time to ask her some more questions afterwards. So here’s an extra episode of FWDThinking, featuring Minister Murray. The Minister has her work cut out for her. “Behind every policy is the delivery of …