A day in the life of a citizen in 2027

While digital technology plays a significant role in the interaction between government and its citizens, things are only getting started. Transformative technologies like AI, the Internet of Things, analytics and Blockchain will completely redefine the lives of all citizens. In this session, we'll take a look at how healthcare, public safety, tourism, digital identity, and fraud protection will all be upended by these innovations. The life of every citizen will be reshaped by powerful AI algorithms; pervasive instrumentation and ubiquitous computing; real-time analytics; and cryptographic, distributed data. These technologies not only create massive opportunities for government improvement, but also fundamentally change the future of citizens/customers experiences as we know it.