Defining digital: How to lead an agile, accelerated transformation

Don’t let fast-paced technology trends and mounting service demands keep you from leading the kinds of bold change that your organization is looking for. Defining what digital means to your clients and your organization will help you take the crucial next steps on your transformation journey. Chris and Trajan will share real-life examples and professional insights into how large-scale organizations and local teams can apply service design methods to define, jumpstart and accelerate the development and transformation of targeted digital services through an Agile culture shift.