The art of the possible

Public servants across government are working to improve digital service delivery, but efforts to date have not been enough. We need to put the wind at their backs with concrete, bold actions that help them deliver services that are easy-to-use, fast, inclusive, reliable, safe, and transparent.

At last year’s FWD50, the Canadian Digital Service (CDS) said “challenge accepted” to the Innovation, Science and Economic Development Canada’s Digital Industries report, which implored the federal government to provide all of its services online by 2025.

This year, CDS CEO Aaron Snow will show what’s possible and how we can meet those expectations.