We’re all operating within bureaucracies — instead of complaining about them, let’s learn how to change them from within! Hear the former Chief Technology Officer of the U.S. Department of Veterans Affairs share strategies and stories of getting things done in some of the world’s most impossible bureaucracies — strategies that keep working in her current work in foster care and corporate IT crisis consulting, too. Gain inspiration and a new idea or two of how to tackle your toughest challenges at work, and beyond!