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Hillary Hartley (elle)

Directrice générale du numérique, Gouvernement de l'Ontario

Biographie disponible en anglais uniquement.

Hillary was appointed Chief Digital Officer for the province of Ontario on April 17, 2017. As the Deputy Minister for Digital Government, Hillary leads the Ontario Digital Service, a team of designers, developers, and product specialists tasked with making government digital services easy to use for the people of Ontario.

Previously, Hillary was the Deputy Executive Director of 18F, the U.S. government’s digital office, and a former Presidential Innovation Fellow. She has also served as the Director of Integrated Marketing at NIC Inc., an organization which helps state and local governments embrace new internet-based technologies and approaches necessary for government modernization.

Hillary has extensive expertise in technology, digital strategy, design thinking, and public engagement. As Ontario’s Chief Digital Officer, she will partner with government ministries in delivering major digital projects. Hillary will also help accelerate transformation across government by setting new service standards for digital products, attracting and empowering digital talent and aligning partners around delivering the best possible customer experience.

Sessions

Séance plénière

La mission de changement de l'Ontario à l'ère numérique

Piste principale

Comms that get shared: How public servants can craft and share superb messages

Working in digital modernization and the public service is an often thankless task. But in an era of rapid change and public scrutiny, clear communications are essential. Whether you're delivering bad news or celebrating a breakthrough, you need to make citizens and colleagues understand what you're up to—and hopefully change their behaviour. So we've invited marketing heavyweight Mitch Joel to share his wisdom with FWD50 co-chair Hillary Hartley. En savoir plus.